Special place with pleasant staff and decent food. New-fashioned and functional rooms with a nice view of hyana picchu, Peruvian woven bags plus a terrace. Large breakfast, lots of food and beverages. Smooth check in and fantastic service overall. Late check out.

Located just steps away from one of the wonders of the world, this hotel offers a prime location for experiencing Machu Picchu. With easy access to the site before the crowds, guests can fully immerse themselves in the beauty of the ruins. The comfortable rooms provide a cozy place to rest after a day of exploration. The attentive service, delicious breakfast, and stunning views of the Peruvian jungle add to the overall experience.

Some guests reported delays in luggage delivery and a longer dinner service, which may impact the overall experience.

The hotel has a very good service and very good location, the two points are perfect.

At first, as the room charge was USD975/night +10%, so makes me a gorgeous impression, however to my disappointment, when I was in the room, the room is so small, bath room just has a small shower with a narrow toilet, from the window there are another building is close by you. Actually, the room charge has a very bad balance of the kind of room, even has a good service and good location.

Location, location, location!!! You are literally on the doorstep to the entrance of Machu Pucchu so you can stay till closing time after most of the crowd has left the citadel and be amongst the first to enter in the morning to catch the sun rise over the surrounding mountains. Your ticket allows you multiple entry to the park so you can return after breakfast at the hotel. The food was wonderful with a decent selection of wines. The wait staff were forthcoming of their recommendations to help us decide on our choices of Peruvian cuisine. The front office staff is efficient, friendly and very helpful. Your stay will cost a pretty penny but with such easy access to the citadel and all meals/wines included, it's acceptable.

The set up and decor is rustic and simple - a typical mountain lodge. So if you're expecting luxury based on the cost of your stay then you may be surprised or disappointed. But if you made your selection based on a package of location and food and warmth of staff then you will certainly retain, as I plan to, one day.

The location of the hotel was absolutely amazing! Being right at the entrance of Machu Picchu made it so convenient for us to explore the citadel without having to take a bus multiple times. It saved us a lot of time and energy. The hotel itself was beautiful with well-appointed rooms and a lovely garden. We also enjoyed the delicious meals served at the restaurant, with a wide variety of options to choose from.

One downside was the lack of early admission for hotel guests. We had to wait with a large crowd of people to enter the site in the morning, which was a bit hectic.

The hotel is amazing with nice service. It is in a unique location that is a short walk to Huayna Picchu and the garden area. The room was good, located in front of their window. The staff was terrific. The breakfast options were lovely and satisfactory, with freshly cooked eggs and all drinks included.

The rooms are a nice size with showers. The staff is really helpful and efficiently handled every request. The location is ideal and beautiful, just a 5-minute walk to downtown. The place is nicely appointed and spotlessly clean. The restaurant is lovely. Early check-in and late check-out were available.

I had an absolutely amazing stay at Belmond Hotel in Machu Picchu! The location is unbeatable and just steps away from the entrance to the site. The rooms were well-appointed and luxurious, providing all the creature comforts I needed after a long day of exploring. The food at the hotel was fantastic, with a wonderful variety of multicultural options to suit everyone's taste. The staff was incredibly accommodating and understanding of our long days. I especially loved the beautiful garden courtyard, which provided a peaceful oasis amidst the bustling city. I highly recommend staying at this hotel for an unforgettable experience at Machu Picchu.

Convenient location, steps from Machu Picchu entrance. Stunning mountain views from the room. Delicious Peruvian cuisine at the restaurant. Excellent service from helpful staff. Comfortable and relaxing atmosphere.

The hotel offered two complementary meals and drinks, which was a nice surprise. the hotel's location was very close to the main attraction, providing easy access. The surrounding natural beauty was breathtaking and provided a peaceful atmosphere to enjoy.

The room was small and did not provide much space to move around.

We had an amazing stay at this hotel. The location was absolutely perfect, being so close to the Park allowed us to experience Machu Picchu with very few other visitors. The cleanliness of the hotel was impeccable and the facilities provided everything we needed. The breakfast buffet was out of this world and gave us a great start to our day of exploring. The staff were incredibly friendly and helpful, making our stay even more enjoyable.

Can honestly say there wasn't anything not to like.

Incredible location & nice staff

The location of this hotel is amazing! It's really close to the entrance and saved us a lot of time. Staff were friendly and offered all the information we needed for our trip. The garden was also well-maintained and incredibly beautiful, providing a calm atmosphere to relax in.

The rooms were super small and unpleasant, with a negative smell that really bothered us. We found it uncomfortable and were expecting a better quality room.

The location is unbeatable, just steps away from Machu Picchu. The gardens are stunning, with hidden spots to enjoy birds and orchids, and even glimpses of Inca ruins. The Peruvian musicians playing during dinner added a joyful atmosphere. The hot tub overlooking Machu Picchu was an unforgettable experience. The all-inclusive package ensured delicious food and drinks. Perfect for couples seeking a luxurious and memorable stay.

Felt like a home away from home, no complaints whatsoever.

This hotel provided us with an impeccable service that fulfilled all of our luxurious needs. The garden area was stunning and tranquil, perfect for meditation or just relaxing. We were impressed with the exclusive amenities and room advantages, such as the spacious Jacuzzi, exquisite massage service, and private facilities. The bar/lounge area offered a variety of drinks and snacks that we enjoyed before having a delicious continental breakfast at the restaurant. The location advantages were prime, allowing us to be the first in line to enter our desired attraction in the morning.

The only minor issue we had was trying to reach the hotel at night, which proved to be a challenge since transportation was not readily available. Nevertheless, the hotel's responsive staff did their best to help us resolve the situation and we were able to make it to the venue in the end.

Convenient location near Machu Picchu. Beautiful orchid garden and relaxing cocktails. Comfortable rooms with minibar included. Legendary service and delicious Peruvian cuisine. Helpful staff and organized tours.